Job Description

  Salary: $160,000 - $175,000 / year

Pay Grade: 18 

Other Forms of Compensation:  Annual bonus potential; choice of company vehicle lease or monthly car allowance 

ESFM is the corporate facilities management (FM) division of Compass Group USA, a Gold-level Corporate Sustaining Partner of the International Facility Management Association (IFMA), and a Platinum Corporate Member of the Association of Energy Engineers (AEE).

ESFM self-performs 80% of all FM services provided to clients. Our portfolio of solution categories includes Facilities Maintenance & Engineering, ESG Programming, Laboratory Support Services, Janitorial & Industrial Cleaning, Landscaping & Grounds Management, Workplace Solutions and Managed Services. 

This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees. ESFM’s clients include many household names from the life sciences, technology, oil & gas and manufacturing markets.

Job Summary:

As the Vice President of Operations (VPO) supporting our client across twolocations in the Austin area, you will lead and inspire a direct team of 5 and indirect of 250, champion operational excellence, and build strong client relationships across a high impact account where we manage the following services: food/dining, micro-markets, coffee bar, office coffee, space management, janitorial, and employee services. This role is ideal for a detail oriented, people focused leader who thrives in dynamic environments. Relocation assistance will be considered.
This role is based on site in Austin.

Key Responsibilities:

• Leads, manages, and inspires a team of operations leaders in assigned accounts
• Drives self and team towards building strong relationships with clients at all levelsand achievement of key performance indicators
• Owns key regional decisions with team input, weighing risks and rewards along with short and long-term implications; strategically, thoughtfully, and persuasively communicates based on type of issue
• Sets tone for culture of organization in the region and regularly meets with extended team to ensure full transparency, education, safety, accountability, and alignment
• Serves as representative/brand ambassador of the Eurest and ESFM teams to most senior clients in the region, and acts as escalation point
• Partners with Retention teams to drive strategy for growth, structuring deals, presenting new business, building relationships with prospective clients, and negotiating key contract terms
• Collaborates with key partners on regional and/or nationwide initiatives
• Champions development within the accounts; conducts performance evaluations, along with succession planning; has full understanding of all roles within operation
• Owns financial results/P&L, and works with leadership team to ensure accuracy forreporting, forecasting, and budgeting processes
• Ensures consistent and fair administration of all policies and procedures
• Recognizes and anticipates marketplace trends; participates in strategic planning meetings

Qualifications:

• Bachelor’s degree from an accredited college or university preferred 
• Twenty (20)+ years experience in workplace strategy, people management, facilities management or a related field. Leadership experience in facilities management with a focus in soft services is required; additional experience in food service/employee dining is a plus
• Experience managing annual budgets of at least $20 million
• Has a proven track record of growing a business and leading large cross-functional teams, along with excellent business and financial acumen
• Has ability to think quickly, analytically, strategically, and accurately with proven experience managing large scale projects from end to end
• Shows expert client relationship, influencing, listening, and communications (written and verbal) skills
• Champions inclusion mindset, and is proactive, positive, professional, flexible, and resilient
• Demonstrates initiative, ownership, multi-tasking, prioritization, and very strong communication and organization skills
• Must have excellent Microsoft Office knowledge and skills
• Must have very sharp attention to detail
• Able to travel as needed between Austin and Taylor

Apply to ESFM Services today!

ESFM is a member of Compass Group USA

Associates at ESFM are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.  For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. 

Certain positions may require Florida Level 2 background screening. Details:

Applications are accepted on an ongoing basis.

Eurest Services maintains a drug-free workplace.

Req ID: 1527655

ESFM 

ERIN S PRINDLE 

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