Job Description

Situated atop the scenic bluffs overlooking Santa Monica Beach, Fairmont Miramar Hotel & Bungalows is just a stone's throw away from some of Southern California’s best attractions including Santa Monica Pier and its historic carousel as well as Third Street Promenade -- famous for its fine restaurants, live entertainment, movie theatres, shopping, local artists' scene and a weekly farmer’s market.

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide for you and your family
• Learning programs through our Academies designed to sharpen your skills
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
• Career development opportunities with national and international promotion opportunities. The sky is your limit
• Pay Rate Range: $80,000-$90,000 USD Gross per annum

Job Description

Reporting to the Director of Revenue Management & eCommerce, responsibilities and essential job functions include but are not limited to the following:

• Supports all aspects of pricing, trend, and business evaluations to optimize, ADR, REVPAR and TREVPOR.
• Prepare and able to present weekly commercial strategy meetings to discuss performance and strategy.
• Analyze booking trends, segmentation performance, and demand driver to prepare weekly, and long term forecasts.
• Collaborate with Marketing and distribution teams to deploy initiatives that drive measurable results.
• Maintain and manage Passkey inventory, property content and guest communication templates.
• Manage daily inventory control, balance and room assignment.
• Load, maintain and manage all Business Transient rates on all distribution channels. Conduct on-going audit for accuracy and visibility on channels
• Assist with maintaining accurate hotel content on branded websites and all 3rd party websites
• Maintain accuracy of information/data and enhance automation efforts in reporting tools
• Assist in the preparation of competitive analysis and other supporting documents
• Assist in managing room authorizations, rates, and restrictions, including communicating rate restrictions and strategy to operation team
• Monitor changes in inventory and provide guidance on the impact of current strategies
• Monitor group blocks and assess risk, while making strategy recommendations
• Assist with accurately generate and update Revenue Management reports
• Assist with system maintenance including but not limited to, inputting rates, restrictions, monitoring forecasted demand, updating group forecasting and running daily system checks
• Assist in the implementation of hotel sales strategies in the reservation and inventory systems
• Participate and contribute in all revenue related initiatives
• Perform ad-hoc tasks, analysis, and reporting on a needed basis to senior leadership
• Communicates effectively between Reservations, Sales, Convention Services, Accounting and Front Desk

Qualifications

• At least 2 years minimum experience in a similar role
• Previous reservations experience required
• Strong working knowledge of Property Manager (Opera Cloud)
• Experience with Ideas G3 and Demand 360
• Detail oriented with strong analytical skills
• Strong oral, written, and interpersonal skills to communicate with all levels of organization
• Must work well in stressful, high pressure situations

Additional Information

All your information will be kept confidential according to EEO guidelines.

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