Job Description

As an Associate Claims Technician - Data Administration, you’ll provide basic administrative and operational support for the claims department.

What You'll Do

• Scan, route, and classify incoming mail for all claims lines of business and monitor electronic queues to ensure claims staff
  receive appropriate materials and documents.

• Research incoming documents to identify existing claims, accounts, new losses, and misrouted mail.

• Perform data entry and verification of workers compensation medical billing for processing.

• Coordinate with internal customers, vendors, attorneys, adjusters, and others to resolve issues.

• Develop knowledge of jurisdictional requirements and best practices within assigned department, ensuring all tasks are
  completed effectively to meet compliance standards.

• Provide administrative support to technical staff by creating documents and forms, reviewing their incoming mail, sending their
  correspondence, and auditing internal storage logs.

What it Takes

• High School Diploma or equivalent work experience

• Customer Service experience preferred

What You'll Receive

At Sentry, your total rewards go beyond competitive compensation. Below are some benefits and perks that you’ll receive.

• Sentry is happy to offer flexibility through a scheduled Hybrid work model. Monday and Friday work from home if you choose to, Tuesday through Thursday you’ll work in office.

• As a Sentry associate, you will have an in-office workspace and materials for your home office. In addition to the laptop, you will receive prior to your start, Sentry will provide equipment for your home office.

• Meal Subsidy available for associates who report to an office.

• 401(K) plan with a dollar-for-dollar match on your first eight percent , plus immediate vesting to help strengthen your financial future.

• Continue your education and career development through Sentry University (SentryU) and utilize our Tuition Reimbursement program

• Generous Paid-Time Off plan for you to enjoy time out of the office as well as Volunteer-Time off

• Group Medical, Dental, Vision, Life insurance, Parental leave, and our Health and Wellness benefits to encourage a healthy lifestyle.

• Well-being and Employee Assistance programs

• Sentry Foundation gift matching program to encourage charitable giving.

About Sentry

We take great pride in making Forbes’ list of America’s Best Midsize Employers. A lot of different factors go into that honor, many of which contribute to your job satisfaction.

Our bright future is built on a long track record of success. We got our start in 1904 and have been helping businesses succeed and protect their futures ever since. Because of the trust placed in us, we’re one of the largest and financially strongest mutual insurance companies in the United States. We’re rated A+ by A.M. Best, the industry's leading rating authority.

Our headquarters is in Stevens Point, Wisconsin, with offices located throughout the United States. From sales to claims, and information technology to marketing, we enjoy a rewarding and challenging work environment with opportunities for ongoing professional development and growth.

Get ready to own your future at Sentry. Opportunities await!

Jessica Welsh

HR Specialist

Jessica.Welsh@Sentry.com

Equal Employment Opportunity

Sentry is an Equal Opportunity Employer. It is our policy that there be no discrimination in employment based on race, color, national origin, religion, sex, disability, age, marital status, or sexual orientation.

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