Job Description

About the Company: Letzy Inc is a privately owned business consulting firm based in Fort Worth, specializing in customer acquisition, brand awareness, and strategic marketing solutions. We help businesses stay top-of-mind with their target audience while building long-term customer loyalty. Our mission is simple: drive measurable growth through increased brand visibility, higher revenue, and expanded market share. Job Summary: We are looking for a Customer Service Representative to assist customers by answering questions, resolving concerns, and providing information about services. The ideal candidate is organized, professional, and able to communicate clearly with customers. Responsibilities: * Answer incoming customer calls and respond to inquiries. * Provide accurate information about services and company policies. * Assist customers with requests, orders, or general support. * Maintain records of customer interactions in the system. * Resolve basic customer issues and escalate when necessary. * Work with team members to ensure customer satisfaction. Minimum requirements: Requirements: * High school diploma or equivalent. * Previous customer service experience preferred but not required. * Strong communication and interpersonal skills. * Basic computer skills. * Ability to handle multiple tasks in a fast-paced environment. Work Location: Fort Worth, TX Benefits: * Competitive pay * Opportunities for career growth * On-the-job training * Supportive team environment

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